Omri Kohl

CEO Pyramid Analytics

Customer Service is the Oil in our Machine

Just yesterday my team forwarded me a very nice compliment from one of our customers. They were struggling with a technical issue and called our support team for help. To our customer’s delight, we...


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Tipping the Scales on Work/Life Balance

An article in Forbes Magazine caught my eye with this statistic, “94% of working professionals reported working more than 50 hours per week and nearly half said they worked more than 65 hours per...


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The Value of Mentorship in the Season of Giving

I have a lot of energy that I draw in many different ways. But, one way that might surprise you is that I get energy by giving my energy away. I have been mentoring young people for quite a number of...


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Examining the Importance of Context for Every Story

You’ve heard it said, “A picture is worth a thousand words.” While there is some truth to that, a picture or even a thousand words doesn’t always tell the whole story. Stories need context—a...


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Examining if Big Data is Worth all of the Hype

I’ve never liked the term “big data.” It feels like a contrived term, born from opportunistic vendors anxious to sell more hardware and software. Certainly, we have seen an enormous growth in...


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Exploring the ROI on Lessons from Failure vs. Success

Where I am from, we have a saying about the value of failing. Although it doesn’t translate well, it basically means that the tuition of failure has the best return on investment. I was fortunate to...


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